Privacy Policy Sol Casino in Australia

In this policy, all references to “SOL Casino”, “Group”, “we”, “us”, “we”, “our” and “ours” mean any company within the Antlephone N.V. group of companies. References to “you”, “you”, “yours”, “you” and “yours” refer to the individual using our Website(s) and providing personal information to us.

CONFIDENTIALITY

SOL Casino is committed to protecting the personal information you provide to us and we will take all reasonable steps to ensure that all data you submit through the Website(s) remains secure. To that end, we have created this Privacy Policy to let you know what information we collect when you use our Services, why we collect this information, and how we use the information we collect.

This document describes how SOL Casino handles the information and data that you provide to us. By submitting your information to SOL Casino and using our Website(s), you agree to our use of your personal information as set forth in this document. If you do not agree to the terms of this Privacy Policy and do not want to provide the personal information we request, please do not use this Website.

INFORMATION COLLECTED

Personal information that we may request for further use includes, but is not limited to:

any information you provide to us when filling out forms on account registration pages, as well as any other information you provide to us through the Website(s) or email (for example, first and last name, date of birth, bank card information , residential address, email address, telephone number);
messaging through the Website(s), email, telephone, web chat or any other means of communication;
participating in surveys we conduct from time to time;
the entire history of transactions associated with the customer’s account, regardless of whether they pass through the Website(s) or through third-party services;
login information and detailed data, including geolocation data, web logs, transaction logs and other network activity information recorded by the system.

USE OF INFORMATION COLLECTED

We use the personal information we receive from you to improve the quality of the Services we provide and for the following purposes:

processing your bets and transactions. This includes your use of bank cards and electronic payment systems;
providing you with customer support services and assistance in setting up, operating and managing your account(s);
meeting legal and regulatory obligations;
creating personal profiles of our clients for the purpose of accruing personal bonus points and rewards;
taking the necessary measures to ensure the security of the client’s account and conducting the necessary verification checks;
analysis of customer dynamics through evaluation of market research (participation in surveys is optional and customers have a choice whether to participate or not);
providing our registered customers with information about promotional offers, products and services, or providing promotional information from our business partners, affiliates and subsidiaries whose promotions customers have specifically signed up to receive;
analyze and study transactions to prevent fraud, money laundering and other illegal gaming schemes.

ADVERTISING INFORMATION

If you choose not to receive promotional information, we may also use your Personal Information, including your email address and telephone number, to provide you with promotional communications about products, services and promotions that we think you may find interesting. This may also include information about other gaming products and services from our selected business partners. If you would like to stop receiving marketing and other promotional materials, you may opt out of this service by adjusting your account settings or by contacting our customer service team at [email protected].

You should also note that by accepting any prize or winnings from us, you agree to the use of your first name, last name and photographs for advertising and promotional purposes without additional compensation, except where prohibited by law.

ADVERTISING INFORMATION

OBTAINING PERSONAL INFORMATION

We will not collect personal information about you without your knowledge. However, we may automatically collect some data and receive personal information about you where you would have provided such information using our Services and through your interactions with us. We may also receive certain personal information from online merchants and providers of such services, as well as from customer lists legally purchased from third-party providers. In addition, we reserve the right to engage the services of third party service providers to provide customer technical support to process your online transactions and maintain your account. Please understand that we may be given access to any information you transmit to such vendors, service providers and third party e-commerce services. Please be assured that we will use and protect any Personal Information we receive as set forth in this Privacy Policy. Any information you provide will be disclosed to third parties outside the Antlephone NV group of companies only in accordance with this Privacy Policy and we will take reasonable steps to ensure that our arrangements with third party service providers and online providers have always protected your Personal Information.

SHARING PERSONAL DATA

We may share information that you have provided to other companies of the Antillephone NV group and our business partners with whom we cooperate for the purposes of processing the data specified in Section III of this Policy

Consent also includes the processing of your requests regarding the use of our Brand/Products and/or Games/Products or our business partners.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transfer of data. Therefore, we may also disclose information you provide to our business partners, suppliers and subcontractors to perform any obligations under an agreement we may have entered into with them or you. For better information, we may share with you information about any third party to whom information about you has been provided. Please note that in order to provide you with a qualified service, we and/or our service providers may need to transfer your personal data from one country to another within the European Union (EU) and the European Free Trade Association (EFTA), and also to certain personal data processors which may be located outside the European Economic Area (EEA). Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree that we (or our suppliers or subcontractors) will process your personal data in these countries. We will always take all reasonable steps to ensure that your information and data is treated securely and in accordance with the terms of this Privacy Policy.

Relevant supervisory authorities, regulatory authorities, SOL Casino employees, those involved in the customer service, financial departments and fraud detection departments also have access to your personal data in order to carry out their duties and provide you with assistance. You hereby consent to such disclosure of information about yourself.

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SALES AND DISTRIBUTION OF DATA

We do not sell personal information about our clients to third parties. However, we may release personal information when we acquire any new business entities. If the structure of the Antlephone NV Group undergoes any change, such as a merger, acquisition by another company or partial acquisition, it is likely that the personal data of our customers will be included in the sale or transfer. It is our policy to inform our customers of this by email before such transfer of personal data takes place.

We also reserve the right to release personal data when we believe that such release is necessary in connection with legal requirements or to enforce our terms and conditions, to protect our rights, property or safety, or to protect any other Group companies, our customers or other third parties.

LAWS AND RULES

We hereby confirm that we are committed to complying with strict legal provisions regarding the protection of personal data when collecting and processing your personal data for the purposes of managing your account. Accordingly, we are committed to protecting your Personal Information and respect your right to privacy, subject to applicable legal regulations. In addition, for the avoidance of doubt in this Privacy Policy, nothing will help us prevent you from sharing your Personal Information if we are required to do so by law.

STORING YOUR PERSONAL INFORMATION

As stated in these terms and conditions, both you and SOL Casino may decide to close your account(s) at any time. Once your account is closed, we will retain your personal data in text form for as long as required by law. Data will only be used if required by competent authorities in cases of requests for financial and tax deductions, fraud, money laundering or investigations of any other illegal activities.

CONNECT WITH US

You can contact us in the following cases:

confirm the relevance of the personal information received from you and stored by us;
Find out how we use your personal information;
prohibit the future use of your personal information for advertising purposes;
update any information we hold about you provided that in such cases you provide such evidence as we may require from you to make such changes. It is illegal for us to misrepresent yourself and it is your responsibility to ensure that we have the most current and accurate information about you at all times.
to transfer your personal data in cases required by law;
requesting that the processing of your personal data cease, as well as the erasure of data in cases provided for by law, you also have the opportunity to lodge a complaint with a supervisory authority, in particular in the Member State of your usual place of residence, place of work or place of alleged infringement, if you believe that the processing personal data relating to your rights violates the law on the protection of personal data.

COOKIES

By accepting SOL Casino’s terms and conditions, registering for an account and using our services, you acknowledge that SOL Casino will use cookies to store and use specific information on your computer, laptop, tablet or mobile device when accessing our sites, mobile sites or mobile applications.

Cookies are small text files that are stored on your computer or computer equipment when you visit certain websites. They store some settings and send information from your browser to make it easier for you to navigate the Internet and provide you with a better, more personalized Internet experience. The Website cannot function without some of the cookies we use.

It is not technically possible at this time to customize your cookie settings for use with individual websites, but if you would like to delete any cookies already stored on your computer or prevent them from tracking your browsing patterns on this Website, you can do this by deleting existing cookies and adjusting your browser’s privacy settings to block them (cookie settings can usually be changed in the Settings section of your browser). We recommend that you do not block or delete cookies as this may cause our Website(s) to become unstable or not function properly.

AGREEMENT

Please note that this Privacy Policy constitutes an agreement between you and the Antillephone NV Group of Companies. We may change this Policy from time to time and will notify you of such changes. We recommend that you review this Privacy Policy page regularly.

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